Bespoke Fine Jewelry & Designer Collections
BESPOKE & CUSTOM JEWELRY
WHAT IS BESPOKE JEWELRY
Bespoke jewelry is much more than custom-made. While custom jewelry allows you to personalise or modify an existing design, bespoke begins with an entirely original concept. Through a thoughtful and collaborative design process, Josanne translates your ideas, personal style and story into a one-of-a-kind creation, designed exclusively for you and destined to become a future heirloom
Originality and artistic integrity are at the heart of our design service. Your bespoke commission will never be reproduced for another client.
Inspiration is always welcome, but imitation is not. We use your design references to help us understand your sense of style and aesthetic preferences, but we do not copy or adapt another designer’s finished work, or refine or reproduce AI-generated designs. If you've used AI to explore a concept, it can be a useful starting point for conversation. What interests us most is the story, meaning and personal preferences behind your commission. These are what shape an original design, guided by our expertise.
Our commitment to thoughtful design extends to how each piece is made. We collaborate with carefully selected precious metal and gem suppliers who share our values of responsible sourcing, ethical practices and respect for craftsmanship; ensuring every stage, from design to delivery, is handled with care for people, planet and craft.
Our Design Process
Phase 1: Consultation & Design Development
Your bespoke journey begins with a conversation. We explore your ideas, personal preferences and the story behind your commission, taking time to understand the person who will wear the piece. Josanne guides you through this creative process, translating your vision into a selection of preliminary hand-drawn sketches for your consideration.
then,we source
your gems/diamonds
Your chosen design is developed into a detailed 3D digital model using computer-aided design (CAD). This allows you to visualise your piece from different angles and inspect its proportions and details before production begins.
Digital Drawing
Digital Renderings
Phase 2; Your quotation
Once your 3D model is complete and your gemstones have been selected, you will receive a quotation for your piece.
3d printed wax model
Phase 3: Crafting your piece
Once you have approved your quotation and paid the required deposit, your piece moves into production.
Your approved digital design is translated into a 3D-printed wax model, which is cast in your chosen precious metal. We use proprietary alloys made from recycled precious metals and produced within an RJC-certified facility to exacting standards of purity and consistency.
the finished piece
The piece is then carefully refined and polished before each gemstone is set by hand. A detailed inspection completes the process before your jewelry is prepared for presentation and delivery.
real stories. true connections.
told by our clients
Conversations are always complimentary.
Our dedicated virtual process is designed for commissions from around the world.
BESPOKE, CUSTOM MADE & CUSTOMIZED
WHAT'S THE DIFFERENCE?
The term Bespoke refers to an item of jewelry that is created on the basis of a client’s specific request, unique design plan, purpose, time frame and budget. A bespoke design contains individual design details that are unique to the person it is being created for. All bespoke designs are essentially custom-made (i.e. commissioned by a client and made for them) however, not all custom-made designs are bespoke.
Custom-made and Customized designs do not meet the definition of bespoke as they are based on our standard range of designs that have, by your request, been altered, for example, with rearranged features, unique gems, engravings etc. creating a non-standard or personalised item.
WARRANTY
Your piece was carefully designed and crafted to be a cherished heirloom that will be valued by many generations. We stand behind our workmanship. Complimentary to you, we will replace or repair any piece that is damaged due to manufacturing defects (e.g. prongs that need to be tightened etc.) for a period of one year from the purchase date.
Normal wear and tear, accidents and damages due to neglect, or abuse are not covered by our warranty and will be repaired at a cost to the customer. Warranty coverage is based upon our inspection and sole determination.
AUTHENTICITY CERTIFICATE
A Josanne Mark certificate document is available to our clients upon request.
What is it?
It is a document that states the Diamond carat weight, the type of diamond/s, type of metal used, along with an image of the piece, its replacement value, invoice information, name of client and additional details where necessary.
When is it used?
This certificate can be presented to your insurance company if you are seeking insurance coverage through a home owner or individual jewelry policy.
It is issued specifically for engagement rings, wedding bands or any other item of fine jewelry set with diamonds or stones.
OUR PACKAGING
Every bespoke creation is nestled in packaging that mirrors the distinctive elegance of the jewelry it holds. Whether it's a refined hardwood case, a leather or linen box with plush velvet lining, each package is selected with a high degree of mindfullness, enhancing your pivotal milestone moments. Along with your purchase, you receive a polishing cloth on the house, to maintain the luster of your jewelry. Additionally, each piece is accompanied by a card, crafted from either rich mahogany or sleek stainless steel, authenticating it as an exclusive Josanne Mark design.
OUR PROMISE
The Josanne Mark brand is built upon values of integrity, sustainability, eco and social consciousness. Of all industries, the Mining Sector is responsible for some of the largest releases of toxic substances into our environment and some of the gravest abuse of human rights.
As part of our commitment to environmental and social responsibility, we use fair-trade gemstones, conflict free diamonds and precious metals from ethical mine-free sources in our designs.
We purchase our diamonds strictly from suppliers who source stones through Kimberley Process Certification (KPC) approved channels and by offering our clients the option of lab-grown diamonds.
What is KPC? In short, it is a process ensuring that diamonds are conflict-free. More information can be found on the website: https://www.kimberleyprocess.com
